Help

Create an Account

Fill the sign-up form with a valid email address.

A code is sent by email. Also check spam if you do not see it.

The account is created only after code validation. The email cannot be changed after registration.

Sign In and Password

After a first sign-in, Kopargo can keep your email to make the next sign-in easier.

If you forget your password, use email recovery: code, verification, then new password.

Choose a strong password and never share it.

Profile, Photos and Videos

Add a profile photo and up to three photos in your gallery.

Photos and videos are compressed to reduce their size when possible.

You can delete your media. If a deleted media had been reported, the linked report is also cleaned.

Distance and Location

Distance is central to Kopargo. Enable location to see nearby people.

If your browser gives a location that is too inaccurate, distance may show Unavailable instead of a false distance.

In Settings, the Enable my location button restarts the location request.

Search and Profiles

On the home page, search uses your text, selected sex if added, profile About fields and current country.

Cards display key information, online status and distance when available.

You can open a profile and go back to return to your position in the list.

Secure Messages

Messages use end-to-end encryption when keys are available.

Read status, typing and notifications work in real time.

If a user blocks you, you can no longer see their profile or write to them.

Video Calls

Video calls work 1-to-1 with audio and video.

You can accept, refuse, hang up, mute your microphone or hide your camera during the call.

In Settings, use Enable my camera and microphone if you missed or denied the first request.

For a good call, allow App or browser camera and microphone permissions and check that your internet connection is stable.

Subscription

Sending messages and video calls require an active subscription.

There is no automatic renewal. You keep control of your subscription.

Payment may be made by Mobile Money through FedaPay in certain countries, and by card or PayPal when available.

Shop and Downloads

The shop offers digital products such as PDF books.

You can buy one book or use the cart to buy several products.

After payment, active purchases appear in My downloads with temporary links.

Notifications, Flashes and Blocking

Notifications appear in a popup from the notification icon.

Received flashes appear on the Flash page with an indicator when they are new.

From a profile, you can report or block a user. From Settings, you can unblock blocked people.

Update Site/App

In Settings, the Update site/App button forces your browser to load the latest available version.

This helps when the browser keeps an old cached version.

For favicons, some browsers keep a separate cache: close and reopen the browser if the icon is slow to change.

Delete Account

Account deletion is available in Settings.

It is permanent and deletes account-related data from Kopargo active databases.

Always test carefully: a confirmed deletion cannot be undone.